Safe Life Defense is fully transparent in all charges and guarantees. This is due to your state charging taxes on shipping.
COUPON CODE FOR SAFE LIFE DEFENSE FULL
As an one time exception I have refunded your full shipping charges.ģ. Your order has a 10% off coupon which is significant savings over the free shipping. In general we do not allow combination of shipping coupons and 10% off coupons. This is a promotion in which you exchange your email for a free shipping coupon. The company should clearly specify vests that are NIJ certified and those that are not to avoid misrepresentation, confusion, etc.Ĭontact Email: **************************ġ. Had the company posted "non-NIJ certified vest" on the vest I bought, I would not have bought that vest because it isn't tested and approved by the NIJ to save lives. Following certification, Safe Life Defense now prominently displays that the IIIA+ vest is NIJ certified: NIJ. The truth is that Safe Life Defense received NIJ certification for the first time on or around for the IIIA+ vest, not the vest I bought prior to Dec 2, 2020. It is to be noted that the two representatives who spoke to me on the phone were certainly not customer-friendly and they took on an aggressive tone. Safe Life Defense ignored my email asking, "Is the vest made out of Kevlar.is it NIJ certified." However, the representative mentioned above stated that the vest was actually "Kevlar blend." Based on the advertisement, I thought the vest I purchased was 100% Kevlar NIJ certified. When I did a Google search for "100% Kevlar NIJ certified body armor, "Safe Life Defense's page appeared with a set of vest. The same representative said that the product passed NIJ certification and that certification was pending.ĭ. When I spoke with a representative, he also misrepresented that the product was NIJ certified and said it was certified by an entity under the NIJ.Ĭ.
Safe Life Defense misrepresented online that the product (SKU: SLD-IIIA) I bought was NIJ certified.ī. Safe Life Defense engages in false advertisement and deceptive practice:Ī. However, Safe Life Defense only refunded $395.97, which is less than I should have received.Ĥ. The refund slips say, "refund minus shipping one way." When shipping is subtracted, the refund amount should be $397.71.
COUPON CODE FOR SAFE LIFE DEFENSE PLUS
The total cost of my order plus shipping and tax was $417.35. However, Safe Life Defense issued a refund on minus $19.64 for shipping.ģ. Safe Life Defense advertised full refund. However, the company then charged $19.64. Safe Life Defense advertised free shipment ("unlock free shipping" was displayed). Item purchased: concealable multithread vest level IIIAġ. Safe life defense did not issue full/correct refund Safe Life defense charged shipping although they advertised free shipping (unlock free shipping).
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